I called RealFlight/Great Planes/Hobico customer service Monday because one of the switches on my controller stopped working. They answered the phone right away, they immediately e-mailed me a return shipping label, and today I received my new controller. Oh, an I received my RF6 upgrade disc and Mega Pack yesterday. It's refreshing to deal with a company that cares about its customers.
Awesome customer service
- Thread starter split_s
- Start date
Junkboy999
New member
Yep that is why we support there love there product as well. 
Good for you not so with me
I have a bad Realflight 6 Full Version DVD and also called on Monday. They said they would ship me a new one out.
Still waiting ???
sbdwag
Ok I am the stupid one here. I take back everything I said. Not ten minutes after I wrote this comment. UPS arrived at my door with a new DVD. I never thought It would come UPS I figured I would be here by mail.
Thanks for the support. Ive got to go and fly the new sim.
sbdwag
I have a bad Realflight 6 Full Version DVD and also called on Monday. They said they would ship me a new one out.
Still waiting ???
sbdwag
Ok I am the stupid one here. I take back everything I said. Not ten minutes after I wrote this comment. UPS arrived at my door with a new DVD. I never thought It would come UPS I figured I would be here by mail.
Thanks for the support. Ive got to go and fly the new sim.
sbdwag
Last edited:
Excellent service from Realflight
I have the G4 Simulator. The number 2 disk was scratched and unreadable. I called them and for $20 they sent me a whole new set of four disks. Very good company to deal with. Excellent service, wouldnt buy any other Simulator. The discussion board is also very helpful with very knowledgable people on there to help you with your problems. Happy flying everyone.
I have the G4 Simulator. The number 2 disk was scratched and unreadable. I called them and for $20 they sent me a whole new set of four disks. Very good company to deal with. Excellent service, wouldnt buy any other Simulator. The discussion board is also very helpful with very knowledgable people on there to help you with your problems. Happy flying everyone.