Contacting Tech Support

[Ryan Douglas]

As mentioned in the description above, this is a peer-to-peer forum. The RealFlight tech support team does not provide assistance in these forums.

Many helpful and knowledgeable RealFlight users frequent these boards and try to help other people with their problems. You may find the answer you need here, either by posting a message or by searching past topics.

However, if you need to contact the official RealFlight tech support group, please call 217-398-8970 (Option 1) or send email to rfsupport@greatplanes.com. (If you are experiencing difficulty emailing tech support, please read this message.)

 

[Swoose2]

My real flight suddenly refuses to open, giving an error message D3ERR_INVALID CALL
file: d:\products\realflight_evolution\main\kelib\directx\dxeffect.cpp
line: 862

I have no idea what all that means and I certainly do not know how to get back in operation
Help!
Frank Maguire

 

[technoid]

My real flight suddenly refuses to open, giving an error message D3ERR_INVALID CALL
file: d:\products\realflight_evolution\main\kelib\directx\dxeffect.cpp
line: 862

I have no idea what all that means and I certainly do not know how to get back in operation
Help!
Frank Maguire

Try this. In steam right click on RF EVO and choose "properties". Then click on the "Installed Files" menu item. Then click on the "Verify integrity of game files".