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Unable to register G2
- Thread starter dougdu
- Start date
I had the same issue about a two years ago when I changed out my pc and this was the response I received and it worked for me.
x_Viper
------------------------------------
Dear Sir,
Please try downloading the update from this alternate site. Save it to
your desk top and install from there. Make sure that you install to
default settings.
http://www.knifeedge.com/Unpublished/realflight_G2_supportdownloads.htm
PLEASE REMEMBER to attach all previous correspondence (and dxdiag
information if previously requested) with our responses to any follow up
e-mail you may send. This will allow us to better track our attempts to
troubleshoot your problem. Unfortunately, due to the volume of e-mail we
receive, WE ARE UNABLE TO SAVE OR REMEMBER E-MAIL MESSAGES ONCE WE HAVE
SENT A RESPONSE.
You can also reach our product support technical team at 217-398-8970
during our regular business hours Monday through Friday 8am to 7pm
Central time. Be sure to have your computer specifications and serial
number for your software available at the time of your call.
HAVE YOU SEEN OUR NEW WEB SITE?
In an effort to provide you with the fastest, most up-to-date support
available, we have developed a new web site dedicated specifically to
answering your questions or concerns regarding all versions of our
software. Most of the difficulties users have running our software are
related to problems we have already seen many times before, and have
consequently developed reliable solutions to correct. Please try
visiting this new resource we have developed for you. Most likely your
problem or concern has already been encountered before and the fix or
answer you need is already there waiting for you! You can visit this new
site at www.gpsoftware.com . Please give it a try!
Sincerely,
Jean W.
Product Support
Great Planes Model Distributors
www.gpsoftware.com
www.realflight.com
www.realrace.com
www.rc-pilot.com
x_Viper
------------------------------------
Dear Sir,
Please try downloading the update from this alternate site. Save it to
your desk top and install from there. Make sure that you install to
default settings.
http://www.knifeedge.com/Unpublished/realflight_G2_supportdownloads.htm
PLEASE REMEMBER to attach all previous correspondence (and dxdiag
information if previously requested) with our responses to any follow up
e-mail you may send. This will allow us to better track our attempts to
troubleshoot your problem. Unfortunately, due to the volume of e-mail we
receive, WE ARE UNABLE TO SAVE OR REMEMBER E-MAIL MESSAGES ONCE WE HAVE
SENT A RESPONSE.
You can also reach our product support technical team at 217-398-8970
during our regular business hours Monday through Friday 8am to 7pm
Central time. Be sure to have your computer specifications and serial
number for your software available at the time of your call.
HAVE YOU SEEN OUR NEW WEB SITE?
In an effort to provide you with the fastest, most up-to-date support
available, we have developed a new web site dedicated specifically to
answering your questions or concerns regarding all versions of our
software. Most of the difficulties users have running our software are
related to problems we have already seen many times before, and have
consequently developed reliable solutions to correct. Please try
visiting this new resource we have developed for you. Most likely your
problem or concern has already been encountered before and the fix or
answer you need is already there waiting for you! You can visit this new
site at www.gpsoftware.com . Please give it a try!
Sincerely,
Jean W.
Product Support
Great Planes Model Distributors
www.gpsoftware.com
www.realflight.com
www.realrace.com
www.rc-pilot.com