emillersa1
New member
I bought a pre-owned RF8 and tried to update/upgrade the program on the RealFlight site. Is there a way to get these updates?
Updates for pre-owned RF8
- Thread starter emillersa1
- Start date
You would need to contact RealFlight Support and see if they can help. Without sufficient documentation, I'm not sure if they can, though.
Ideally, the previous registered owner would contact Support to unregister the software, clearing the way for you to then register it in your own name and perform an online update to the latest version.
Failing that, if the previous owner tells you their password, in theory you could register it with that same password but with your own information (name, address, etc.). Then the info on file would match what you could supply to Support, at which point maybe they could help reset the password for you so you could set it to something new of your own choosing by re-registering.
Ideally, the previous registered owner would contact Support to unregister the software, clearing the way for you to then register it in your own name and perform an online update to the latest version.
Failing that, if the previous owner tells you their password, in theory you could register it with that same password but with your own information (name, address, etc.). Then the info on file would match what you could supply to Support, at which point maybe they could help reset the password for you so you could set it to something new of your own choosing by re-registering.
emillersa1
New member
Thank you Ryan,
I eventually did find the original owner's password. All is good.
I eventually did find the original owner's password. All is good.
OK good! Ideally you should still contact Support to change it the password to something new, to fully secure your software. But I'm glad you got up and running.
emillersa1
New member
will do.