SeltzerWadder
New member
Introduction: I reached out to Real Flight support and haven't heard back so I'm looking for help here. I do not play games and only downloaded Steam for Real Flight Evo. Laptop is about a year old and I don't use it much. Got it to run Fueltech software which is a tuning product that controls a stand-alone ecu for drag race cars/motorcycles. The sim worked fine until I made changes to the settings.
Problem statement: Enabled full screen and increased the graphics quality to high because I was using my TV as a second monitor. Now the game will not load and only goes to a black screen and renders my laptop worthless.
Troubleshooting done: I uninstalled the game and Steam, rebooted/installed again. Disabled MS Defender and followed steps to Verify Integrity of game files. Then uninstalled RF/Steam, updated my os because I was behind one update. Graphics card drivers say they are up to date. Rebooted after os update and installed again.
My question: Why does the error reference a d:\ that doesn't exist on my machine? How can I fix this? Are the game settings cached somewhere that I can delete and install again so it pulls up in the factory settings? I only have a c:\ and just want to install this fresh with no settings.
Suggestion/Complaint: Can't you write a method that checks the users hardware and either set the quality that is supported by their hardware? Or you can just write a method to check the user hardware and make suggestions for max quality settings? It's pathetic this is coming up for new users when the I see others reporting the same thing in 2010. I can't recall an application I've used in the last 8 years that allowed me to just break the entire thing and not let me sort it out with a kb article and forces me to post on a forum to get help. Had I known that increasing the picture quality would break the game I wouldn't have touched it.
Thanks for your time- Tony.
My machine:
Asus TUF Dash F15
11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHz
16.0 GB RAM
NVIDIA GeForce RTX 3060 Laptop GPU
Also read here: https://forums.realflight.com/index.php?threads/d3derr_invalidcall.26295/
DXDevice.cpp appears because the program ( Realflight ) was told that the video card has certain capabilities. Realflight tried to take advantage of these capabilities, but the device was unable to comply with the request.
Problem statement: Enabled full screen and increased the graphics quality to high because I was using my TV as a second monitor. Now the game will not load and only goes to a black screen and renders my laptop worthless.
Troubleshooting done: I uninstalled the game and Steam, rebooted/installed again. Disabled MS Defender and followed steps to Verify Integrity of game files. Then uninstalled RF/Steam, updated my os because I was behind one update. Graphics card drivers say they are up to date. Rebooted after os update and installed again.
My question: Why does the error reference a d:\ that doesn't exist on my machine? How can I fix this? Are the game settings cached somewhere that I can delete and install again so it pulls up in the factory settings? I only have a c:\ and just want to install this fresh with no settings.
Suggestion/Complaint: Can't you write a method that checks the users hardware and either set the quality that is supported by their hardware? Or you can just write a method to check the user hardware and make suggestions for max quality settings? It's pathetic this is coming up for new users when the I see others reporting the same thing in 2010. I can't recall an application I've used in the last 8 years that allowed me to just break the entire thing and not let me sort it out with a kb article and forces me to post on a forum to get help. Had I known that increasing the picture quality would break the game I wouldn't have touched it.
Thanks for your time- Tony.
My machine:
Asus TUF Dash F15
11th Gen Intel(R) Core(TM) i7-11370H @ 3.30GHz 3.30 GHz
16.0 GB RAM
NVIDIA GeForce RTX 3060 Laptop GPU
Also read here: https://forums.realflight.com/index.php?threads/d3derr_invalidcall.26295/
DXDevice.cpp appears because the program ( Realflight ) was told that the video card has certain capabilities. Realflight tried to take advantage of these capabilities, but the device was unable to comply with the request.