Can't get past Steam Captcha

[Rob Safran]

New purchase and trying to install Steam on Windows 11 or Mac. Create account Captcha finally accepts all of my entries and then says that my response was invalid with reference ID: 4020090200279131151. Does anyone have a work around to create an account? I've not been able to find a contact link to see if Steam or Real Flight can help. Thanks!

 

[Ryan Douglas]

Sorry about your difficulty. We've heard of a couple other people being stymied by the Captcha at Steam lately.

You may find this thread discussing the same issue helpful.

 

[Rob Safran]

I was able to somehow submit a support ticket for a purchase issue where I faked the purchase info except my email and phone and got past that captcha. I was then able to simply register using the problem Steam captcha and not get the error. Hope others are able to get past this. Horizon Hobby chat said they'd mention it in their next Friday support meeting but didn't have anything else to offer.