This is a user forum. It's also occasionaly visited by KE personel. I've never seen a GreatPlanes person here, that I know of. My point is that nobody here can give you an accurate answer. You'll have to call tech support, and ask them. They are Great Planes, who are servicing your issue.mobius1 said:When it was received by hobby services, the shipped date said 02-21-08 or 02-23-08. now it's 00-00-00.
I understand your frustration, but why do you speak for other customers? I don't doubt that it didn't break due to abuse, but this is not a problem with most users. Have you tried the email address for GreatPlanes support? Remember, KE can't help you with this problem. You're also better off to call support, instead of emailing them. They really are helpful, in my opinion.thejohnchapman said:Just a little, stupid plastic pin that breaks same place for many, many users.
thejohnchapman said:Not only has my second controller been DOA for a couple months now, but my email to tech support is being ignored - same duration.
thejohnchapman said:Same as last time.
An, no, no extraordinary forces on the switch. Just a little, stupid plastic pin that breaks same place for many, many users.